I had the distinguished privilege to study with Peter Drucker who is considered the Father of Modern Management. It is just over 30 years ago that I first met him in a very small class that he was leading. That said, I was introduced to his thinking through his writings years before that. The other night I was reflecting on the core things that he believed, taught, and yes, practiced.
I try to remember, teach, and practice them to this day:
It’s all about people
Nothing gets done well without competent, skilled, committed people. It’s the job of leaders, managers, and individuals to stay vigilant on building new knowledge, skills, and being in a position where they can be put to the best use.
No one is better or worse than anyone else. Position or specialized knowledge is not a “pass” to be arrogant, egotistical, or dismissive of others. We are all compelled to respect each other and follow the Golden Rule of treating each other as we would like to be treated. Practice humility – the knowing that our knowledge, power, and capabilities are limited and great achievement comes with the combination of these with others.
Discipline yourself to see something from the other person's point of view. What is their motivation, perspective, experience that is different from yours and what drives it? One might call it understanding and listening, this is how we learn to move forward in a constructive way.
Simple and timeless truths.
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ABOUT THE AUTHOR
Rob Swette is Managing Partner, Sales Growth Associates, a center for Sandler Training. Rob is a member of Convene Group 33 in San Diego. Rob works with organizations that are committed to improving and creating the best sales teams they can through training, coaching and consulting.
To learn more about Rob Swette and Sales Growth Associates, LLC, click here.