MIRROR MIRROR ON THE WALL

Think about a difficult leader that you have worked for. Have you made a conscious decision to lead differently than “them”? I’ve only been a waitress once, for one day. I was sixteen years old and had just passed my driver’s test on the second try. Excited to have the independence my age deserved, I realized I would need money for gas. It was time to get a job.

Applications submitted. Interviews complete. I found my job as a waitress in a nursing home in Cupertino, California. Eagerly I reported to work on the first day as a dining room waitress. A notebook and pencil thrust into my hand, I went onto the floor to take my first orders.

Quickly I realized that this job was much harder than I thought. The residents starting telling me what they wanted for lunch. But they also had questions and special requests. I didn’t know the menu. I didn’t know the protocols for special requests. I wrote everything down as fast as I could and tried to be patient with the people who were getting increasingly impatient with my novice abilities.

Evidently I didn’t get the orders right, because when I went to the kitchen to pick up the food for my table, the chef was yelling at me, calling me incompetent, and barking about my stupid first day mistakes. I grabbed the food, struggled to get them on the table, only to find the residents at my table were as irritated with me as the chef.

At the end of the lunch shift, with teary eyes and embarrassment, I turned in my resignation and went home, discouraged and defeated by my first and only day as a waitress.

“I’ve never known a person who didn’t light up at the memory of a truly great boss. And for good reason – they can shape and advance your career in ways you never expected – and sometimes they can even change your life. In stark contrast, a bad boss can just about kill you.”

Jack Welch, Winning

What is your memory of the worst day you ever spent in a job? What happened? How did you feel? Who was the leader on that worst day in your life? Can you remember their name?

My experience was 42 years ago, but I can feel the humiliation and defeat of that job as if it was yesterday. The only leader I remember is the chef that chewed me out. I don’t remember who hired me. I don’t remember any training or preparation for my first shift. I don’t remember anyone concerned about my decision to resign. There was no exit interview. But this I know. I don’t ever want to put a new employee in that position. I don’t want any person to remember me 42 years later with humiliation and defeat.

Today, jot a few notes down about the worst working day of your life. What could the leader have done to set you up for success? What could they have done to make that the best day of your working life?

Then the hard part of the assignment.

Turn the mirror towards you.

Have you set up your people for success today?

Decide what you need to do right now to make sure that working for you will be a positive memory.

Let’s be better leaders – and leave a legacy.

The Beauty of Creation and the Longing We Feel for Restoration

All of us have been mesmerized by the glory of a sunset or the beauty of the freshly fallen snow across a barren landscape. Yet, as beautiful as nature can be, we are still unsatisfied. There should be something more. C.S. Lewis speaks to this troubling disparity in Weight of Glory:

We do not want merely to see beauty, though…. We want something else which can hardly be put into words-to be united with the beauty we see, to pass into it, to receive it into ourselves, to bathe in it, to become part of it…. At present we are on the outside of the world, the wrong side of the door. We discern the freshness and purity of morning, but they do not make us fresh and pure. We cannot mingle with the splendours we see. But all the leaves of the New Testament are rustling with the rumour that it will not always be so. Someday, God willing, we shall get in.

As Christians who live in the age of redemption, we realize that the beauty we see in God’s creation is a reflection of his glory. As a great painting reflects the glory of the master artist who painted it, even the fallen creation still reflects the glory of the Creator of all things.

Rick Howe writes in his book, Rivers of Delight, that,

Beauty and its pleasure are God’s gifts to enrich our lives. Beauty is the expression of the extravagant benevolence of our Creator.

What we see and feel are only a taste of the way things could be. We await the restoration of all things at the end of this age. We wait to truly embrace the way things are supposed to be.

But even in this fallen world, creation’s chorus still calls out to us as voiced by the hymn writer Henry van Dyke over a 100 years ago:

Mortals, join the happy chorus, which the morning stars began.

Living within the tension of this “already/not yet” of redemption and restoration also has significant implications for our work as well.

Made in God’s image, we are to create through our work things from the raw material he has given us. This is why J.R.R Tolkien called man a sub-creator. Tolkien would also rightly state that one of the ways man glorifies God is through the sub-creation of works that echo the true creations of God. This is one of the ideas expressed in Tolkien’s short story, Leaf by Niggle.

While our work has been redeemed, it awaits the second coming of Christ to be restored.

Like our appreciation of nature’s beauty, we can enjoy our work while realizing it will never be perfect in this current realm.

Acknowledging that our work can never be perfect does not give us a pass. God still expects us to work as hard as we can to do the best at whatever he has called us to do.

My wife and I recently moved into a new house, and I am sometimes overwhelmed by all the things that still need to be done and the things I wish we had done differently. I thought, “I am never going to get this house right.”

Tolkien’s story made me realize that my perfect house, like Niggle’s tree, is awaiting me in the new earth in the age of restoration. The house that I have built here is only a taste of the blessing that God has in store. Meanwhile, I still need to work as hard as I can to finish the things that are not finished and try to make the house the best it can be.

God wants the work of our hands to bring about flourishing that glorifies him and serves the common good in the here and now. Although we will be blessed in this life as we obediently work toward this end, we wait for the ultimate blessing, shalom, with patience.

Originally published by the Institute for Faith, Work & Economics (IFWE). ©Institute for Faith, Work & Economics 2015. Used by permission.

Does the Everyday Mundane Matter?

Do you believe the everyday activity of ordinary Christians has deep religious significance? The answer really depends on when in the history of the church you ask it.

Prior to the Reformation, Christians in the medieval church would have answered no. They believed only priests did spiritual work. All other activity was secular.

It was the sixteenth century reformers, men like Martin Lutherand John Calvin, who rediscovered the biblical idea that everything we do is important to God.

These men encouraged Christians to be salt and light in the world. They believed it was possible to maintain integrity of faith while injecting Christian influence within society.

They were right.

Western civilization is replete with examples of followers of Christ who positively shaped culture through their work in the fields to which God had called them.

Many American evangelicals during the last seventy-five years have let the sacred/secular distinction corrupt their worldview in such a way that they leave their faith at home when they enter the public square.

They are ambivalent about engaging with social and political matters, as the Reformers urged.

They fear involvement in such secular matters will compromise the integrity of their faith.

They are convinced faith is a private matter and best kept that way.

They have lost sight of the spiritual significance of their work.

To be sure, the risk they have identified is real. Being in the world but not of it is not easy. It is not safe. But it is what we are called to be.

These thoughts came to me recently as I was finishing Carl Henry’s Uneasy Conscience of Modern Fundamentalism, published in 1947. In this book, Henry, an American evangelical theologian who served as Christianity Today‘s first editor-in-chief, wrote a stinging critique of Christian fundamentalism in the late 1940s.

Almost prophetically, Henry argued fundamentalists did not present Christianity as a worldview with a vision for impacting culture. Instead, they chose to emphasize personal salvation. In doing so, they offered a truncated, impoverished version of the gospel to the world. This gospel was too other-worldly and anti-intellectual to be taken seriously.

And so, in their efforts to preserve orthodox Christianity from modernity and liberalism at the beginning of the twentieth century, evangelicals lost an important ingredient that has been a powerful influence throughout the 2,000 years of Christian history. They forgot how to be leaven in the loaf. (Matthew 13:33)

The good news is that sixty years later, many of Henry’s hopes for evangelicalism are beginning to be realized. Today’s evangelicals are re-engaging many social and political issues and working together to influence culture for the kingdom.

Yet the importance of our daily vocational work in the furtherance of God’s kingdom is still lost on many believers. Many still feel they need to quit their jobs and start working for ministries or non-profits to truly make a difference in the world. They don’t. They can be salt and light right where they currently work.

Bringing faith to work or anywhere else in the public square runs many risks, but it is essential if Christians are to be leaven where leavening is most needed.

If Christianity is to once again become a positive influence in American public life, all Christians need to be present within that life as salt and light. Christians need to leave the safety of their Christian ghettos and take the risks necessary for reforming, renewing, and recalling today’s culture.

The legacy of the Reformation invites us to engage the world. It instructs us in how to do so with integrity and as public witnesses to the power of the gospel.

So, do you believe the everyday activity of ordinary Christians has deep religious significance?

The real question should be “Does the Bible teach that the everyday activity of ordinary Christians has deep religious significance?”

The answer is yes, absolutely yes, in any age.

Originally published by the Institute for Faith, Work & Economics (IFWE). ©Institute for Faith, Work & Economics 2015. Used by permission.

Creating a “No Losers” Mindset in Your Marriage

One of the biggest causes of marital breakdowns … and in business relationships … is the inability to resolve conflict effectively; and every married couple runs into conflict because … Conflict is inevitable … two people who are in love … want each other to think and feel the same way about things … how to deal with money … how to deal with children … free time … and more!

The problem is … too many of us have come to believe that conflict is a bad thing … and that we should avoid it at all costs … but that’s not true … nor is it healthy for your marriage …

The truth is … conflict is a sign of connectedness … it says we have a vital relationship here … Remember – we rarely have conflicts with people we do not know or like.

But the most important thing we need to know about conflict is that it does not have to be negative!  When we learn how to successfully resolve conflicts with our spouse … we discover new things about him or her that we didn’t know before (which is why we’re having the problem) … and that helps to deepen our intimacy.

To make conflict a productive force in our marriage we have to establish a “No Losers Policy.” 

If you are “one,” a house divided against itself can’t stand.  If you are a “team” … it is impossible for one member of a team to win while another member of that same team loses!  You either both win … or you both lose … but there should never be an “I win – You lose” mentality allowed your marriage!

You both “win” when you both feel good about and agree together on the solution to your problem.  Maybe one of you came up with the solution … that’s OK … as long as both of you willingly agree that it is the best solution … you have a win-win scenario!  What will break down any marriage is the “my way or the highway” mentality!

You and the Golden Gate Bridge

Follow me on this one. I am going to make a comparison between you and the Golden Gate Bridge in San Francisco, California. The analogy is a good one to use in the sales profession. At the conclusion of this, I wish you would think about this comparison. Here are some facts about The Golden Gate Bridge. It was first opened to traffic on May 28, 1937. It is known as one of the "Seven Wonders of the Modern World." It was built to withstand a huge traffic load. The annual revenue generated by tolls on the bridge was $59,289,000 in fiscal year 2002! That's a lot of quarters.

The annual traffic in fiscal year 2012 was 40,694,792 vehicles.   The monthly load on The Golden Gate Bridge is 3,391,233. That equates to a total of 111,493 vehicles each and every day for an entire year. WOW! This is truly an engineering marvel. The engineers who designed this structure were pretty smart.

OK. Now, here is the point. The Golden Gate Bridge was designed to handle the traffic load in a systematic way. In other words, if you were to put the annual load of 40 million vehicles on the bridge at the same time, it would collapse under the weight. The bridge was not designed to handle that type of load. If you were to put the entire monthly load of 3.9 million vehicles on the bridge at the same time, it would collapse under the weight. The bridge was not designed to handle that type of load. THE BRIDGE WAS DESIGNED TO HANDLE ONE DAY AT A TIME. So are we!

It is important - even vital - that we plan our sales year, our sales quarter, our sales month, and our sales day. By so doing, we have a better chance of achieving our sales goals. However, we have to handle our sales career one-day at a time. If not we will collapse under the weight.