Facing business struggles, setbacks, conflicts, and hard financial times is something that business leaders and CEOs expect to experience.
I enjoy unhurried conversations where joys, hopes, dreams, and fears bubble to the surface of our often too-busy lives. As a pastor and frequent speaker on faith, work, and economics, I not only really like a bold cup of coffee but enjoy catching up with congregational members at a favorite coffee shop.
Creating a talent advantage defines much of the human capability (talent + leadership + organization + HR) agenda. HR professionals often gain credibility and have an impact when they help create a talent advantage by answering such questions as why talent matters, how to improve talent, and how to prioritize talent.
I’ve met some interesting animals on my path. A pygmy marmoset is one of the smallest monkeys in the world. If you’re lucky, you might see one in Peru. Remarkably, they can rotate their heads 180 degrees. My mother was skilled in this department!
I believe what people say. More than that, I believe the attitudes they express knowingly or unknowingly. When I enter an organization, I pay close attention to what managers say, and I have learned some of the telltale messages of managers who aren’t leading anyone anywhere. Among the worst messages are those that shut down communication. When communication is blocked, trust erodes and decisions go uninformed. After that, little else matters.
