Succession Planning

3 Things Managers Say But Leaders Don’t

3 Things Managers Say But Leaders Don’t

I believe what people say. More than that, I believe the attitudes they express knowingly or unknowingly. When I enter an organization, I pay close attention to what managers say, and I have learned some of the telltale messages of managers who aren’t leading anyone anywhere. Among the worst messages are those that shut down communication. When communication is blocked, trust erodes and decisions go uninformed. After that, little else matters.