It was about 5 am in our home when I heard my wife exclaim from the exercise room, “She called my name!” I dashed over to the exercise room where she was doing a workout class via the Internet. The instructor was leading the participants through various stretching and muscle-building exercises. Normally, the instructor in these classes shouts out generic things like, “You can do it!” or “Three more!” or “Let’s go people!” But on this morning, the instructor could see that my wife Shelley had registered for the class. The company had created a system for the instructor to see all the participants’ names. My wife was ecstatic when the instructor exclaimed, “Good work Shelley!” That’s when my wife shouted down the hall to me, “Honey, she called my name!”
Why We Know But Don’t Do
As a business consultant and coach, some of the most powerful and transformational moments I've experienced have been the simple act of telling a business leader or executive team something that they already know. Reflecting on this made me ask why we so often know the right thing, but fail to do it.
Santa, Snoopy or Jesus? Who started Christmas and what will you do about it?
Have you looked at the lawn decorations around your neighborhood for Christmas? I’m so confused! What are we celebrating anyway?? We have the constant whir of air machines propping up manger scenes of bible characters Mary and Joseph looking into a manger holding their baby Jesus next to giant snoopy dogs with Charlie Brown, next to Santa emerging from an outhouse, next to candy canes lining the driveway, with lights on every rooftop, next to Santa and his reindeer, next to giant crosses reminding us of Jesus dying. I thought Christmas was about Jesus being born not dying!
Is Your Business Just an ATM Machine for Ministries?
“[W]hatever you do, eating or drinking or anything else, everything should be done to bring glory to God.” 1 Cor. 10:31 (Phillips New Testament in Modern English)
It’s soon to be upon us... Christmas! Christ is born. Christians will celebrate the birth of Jesus. It will be a “most wonderful time of the year” as the song goes. But wait a minute. If we ONLY focus on the birth or death of Jesus, we may forget that he lived about 33 years doing the everyday things of life just like you and me. He ran a company making things, he led a team, some of whom gave him grief and challenged or betrayed him. He was frustrated with his team at times and got cross ways with government leaders. He prepared talks given to small and large groups, he got mad and cried. He got tired, was under extreme stress, and his good accomplishments were misunderstood. He was finally killed at a young age.
From Anecdotes to Analysis
One of the most important transitions that happens within an organization to allow it to scale rapidly is the transition from anecdotal data to analytical data when making decisions. There is a fantastic parallel in how pilots navigate the skies.
When you first start flying, you fly below the clouds. This allows you to navigate visually. You look out the window and know where you are based on the roads, hills, and other landmarks below you. Sure, you may use a GPS, and you’ll have a compass and altimeter in the cockpit. While these tools help, they all serve a supporting role to what you see with your own eyes. Flying visually gets you off the ground quickly. It allows you to be nimble and rapidly respond to changing conditions as they happen.